Manual comment handling causes lost sales, lead leakage, and risk of Instagram bans; Zcord automates replies, captures leads securely, and adds compliance safeguards.
Zcord is a web platform that turns Instagram and YouTube Shorts comments into automated direct‑message replies and tracks short‑link performance. It uses the official Meta Graph API to monitor comment streams, matches configured keywords, and sends predefined messages or catalog links through a Redis‑driven queue that enforces rate limits to avoid spam bans. Links are shortened on custom domains, automatically receive UTM parameters, and log clicks for attribution. An LLM‑based AI Twin can be embedded on link‑in‑bio pages to answer questions, qualify leads, and forward checkout URLs to Stripe or Razorpay. Agencies can manage multiple creators in a single dashboard, assign role‑based client access, and view geo‑split and device metrics generated via PostGIS routing. Lead forms can block downloads or bookings until required contact data is collected, and all events can be pushed to Google Sheets, webhooks, or HubSpot.
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